A little help, when you need it.

Answers to the questions that come up between inbox and done.

Contact support

Email [email protected] with the page, time and error you encountered. Please do not send passwords, OAuth tokens or private email contents.

Google says the app is unverified

The project may still be in Google's Testing mode. Only test users added by the project owner can complete the test flow. A public website does not by itself mean Google has approved the app. Ask the operator about the verification status.

I cannot connect my Gmail

Start the connection again in the same browser. If you are a test user, make sure you select the invited Google account. A redirect mismatch must be fixed by the operator in Google Cloud. Workspace administrators may also restrict third-party applications.

The connection worked, then expired

Google can expire or revoke tokens. External projects in Testing mode normally receive Gmail refresh tokens that expire after seven days. Reconnect through the Connect page. For repeated issues, remove the app in Google Account connections and authorize it again.

My daily brief is not ready

Check that both private AI and automatic daily processing are enabled in Settings. The operator's scheduled service and AI model must be running. You can use Create daily brief to request one manually. Briefs include up to 10 recent inbox messages, not your entire mailbox.

Archive or mark-read changed my Gmail

That is expected: these are live Gmail label changes. Use Undo immediately after archiving or find the message in Gmail's All Mail. AI never performs these actions by itself.

I want to leave

Use Settings to disconnect and delete app data. Follow the deletion instructions if you no longer have an active app session.